A gift from Apple
Every time I have to visit the Genius Bar at the Apple Store, I always leave as an even bigger Apple fan! Lately I had been experiencing some weird behavior with my MacBook battery - when the power was running low, it would shut down with no warning message! I tried a few possible solutions that I found on the web, but it still happened every now and then, so I figured the battery was definitely freaking out. I could almost live with it, since it was simple enough to just plug-in a little sooner than I normally would, but then I decided I should just give the Genius Bar a shot (especially since my last visit had gone so well). So, I explained my situation (including how my warranty ended two months ago), and I figured they would do a little diagnosis and finally sell me a new battery, and that would have been fine. To my total surprise, the guy just checked out their records on my MacBook, and said, "Well, it's not authorizing a replacement, but I'm going to give you a new battery anyway." Absolutely amazing! I was completely prepared to spend $130 for a new battery, and they gave me one for free - out of warranty! That's the kind of service that will keep me happily buying Apple products forever. Since Dad is going to inherit my MacBook someday, I'm glad he's going to get a fresh battery, too!